Tim Marburger Mazda
If you are looking to buy a new or used Mazda car from a Car Dealer
in Concord North Carolina, look no further.
Tim Marburger Mazda has a wide selection of vehicles and can help you with your
financing needs. Just call the number below to contact Tim Marburger Mazda for
a Free Price Quote on a Mazda
car, with no obligation to buy. Tim Marburger Mazda is working hard to find
the best possible price for your new car loan or lease. You can also visit
Tim Marburger Mazda’s website to browse their wide selection
of new and used car inventory.
Below, you will also find Dealer Reviews and Ratings for Tim Marburger Mazda.
You can also add your own reviews and ratings about Tim Marburger Mazda to
help other consumers get more informed.
| Tim Marburger Mazda Dealer Reviews |
| Stunned |
01/24/2008 |
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Price Quote
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Good
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Inventory
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Poor
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Trade-in
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Good
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Finance
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Good
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Service
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Poor
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Overall
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Poor
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Comments
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In my 39 years I have not seen a business conduct themselves as poorly as Tim Marburger Mazda.
On Jan 17, Sales Manager Al Neal sold us a 2008 Mazda 5 with a Navigation system and DVD player. He said it wasn't on the lot, but needed a $2500 deposit for them to get it in. Then he made an offer on our trade in, checked our credit, gave us papers to sign and told us they would have in on the lot after the weekend.
On Jan 18 a salesman called to say that they could not get the car with a Navigation system and DVD Player. We again said that those features were important to us and we would not have purchased the vehicle without them. They should have been certain that the car was available before they took our deposit, checked our credit, and had us sign paperwork.
On Jan 19 they said they would bring in a Mazda 5 and install the Navigation system and DVD player themselves. Then on Jan 21 they said they could not add the Navigation system because Mazda Parts would not let them have one and no other systems would fit the console.
On Jan 22, after much disappointment, my husband and I decided that we would still like to purchase the car without the Navigation system. We went to Tim Marburger Mazda ready to put all the disappointment behind us and excited to finally purchase the Mazda 5. We sat in an office ready to finalize the deal, and Sales manager Keith Grays came in and informed us that he was not going to sell us the Mazda 5 because of customer service reasons and abrubtly left the office without further explanation.
After all they put us through, selling us a car they didn't have, telling us they could add the features they sold us, then tell us they couldn't, sales manager Keith threw one final blow. They were not going to sell to us for customer service reasons. My husband and I left the dealership absolutely stunned.
We did not deserve to be treated this way by Tim Marburger Mazda. We treated salesman Ron with respect and appreciated how he worked to get us the car that they sold us.
We would like anyone considering purchasing a vehicle from Tim Marburger to know what we experienced and to prevent families from all of the frustration and disappointment that we had with this dealership.
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