| Clay Cooley Motors Dealer Reviews |
| John |
06/30/2009 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
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Overall
|
Poor
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Comments
|
clay cooley dealship in oak cliff sucks
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| joetta |
06/25/2009 |
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Price Quote
|
Average
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Salesperson
|
Average
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Inventory
|
Good
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Finance
|
Good
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Overall
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Good
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Comments
|
told me that i would get $100.00 if i referred a customer and they bought a car. i did, they bought, wheres my money?
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| John |
06/12/2009 |
|
Price Quote
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Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
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|
Overall
|
Poor
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Comments
|
they know you need a car so they try to win you over and when they do the sale you a piece of crap like they did to us dot go there people please.
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| John |
05/13/2009 |
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Price Quote
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Excellent
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|
Salesperson
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Excellent
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Inventory
|
Good
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|
Trade-in
|
Good
|
|
Finance
|
Excellent
|
|
Service
|
Excellent
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Overall
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Excellent
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Comments
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i have read the other reports.frankly im shocked clay cooley auto is courteous,friendly. they answered all my questions and even decreased the asking price to make my suv more affordable for my indiduall budget. when no one else would give me a break they did.I bought my suv back in nov o8.every month i deal with very nice people when i make my payments they have always been kind ,helpful easy to speak with.even when things ( payments) did not get on time. they were never unkind in any way. If you treat people with respect they will do so in kind to you. Clay colley has my vote to be a wonderful caring car dealership who does honor their customers to the best of their abilities.you have my loyalty
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| John |
04/26/2009 |
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Price Quote
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Poor
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|
Salesperson
|
Poor
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Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
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| BILL |
04/24/2009 |
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Price Quote
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Excellent
|
|
Salesperson
|
Excellent
|
|
Inventory
|
Excellent
|
|
Trade-in
|
Excellent
|
|
Finance
|
Excellent
|
|
Service
|
Excellent
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|
Overall
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Excellent
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Comments
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I TRIED TO PURCHASE A VEHICLE AT SEVERAL OTHER DEALERS AND NOONE WOULD HELP ME. I WENT TO CLAY COOLEY AND THEY GOT IT DONE! THANKS CLAY COOLEY!!
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| TRACY |
04/06/2009 |
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Price Quote
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Poor
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Salesperson
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Average
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Inventory
|
Average
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|
Finance
|
Poor
|
|
Service
|
Poor
|
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Overall
|
Poor
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Comments
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3/27/09 Was told the truck I financed was about 23000.00 I put my down payment received my rebates Jose Garcia told me the total cost was 31000.00 Only to find out 7 days later the total cost on the truck was 51000.00 YOU GUESS IT I WAS MAD AS HELL STILL MAD.
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| Tim |
04/04/2009 |
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Price Quote
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Poor
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Salesperson
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Poor
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Finance
|
Poor
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Overall
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Poor
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Comments
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Sale rep Olivia statd she was "Internet Manager" but in fact Eric Blair is. The sale rep cut my converstaions off, would not listen to me and stated financing $9000 would resuly in over $20,000 in interest alone, no choices, no options. I called manager Tommy at one store, He was extremely rude adn short with me, telling me to call Eric Blair at teh other store. I called Eric who also starrted out defensive but eventually calmed down, tryingto get me to come down to the far south inconvenient store and he would personally sit and work with me. In thsi economy and hard times for people, this is why used car sales peopel have sucha bad reputation. My advise is for youto stay as far away as possible from any Clay Cooley sells representative or manager. There has to be reprutable and very customer service ethical sales people to work with in Dallas.
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| John |
04/03/2009 |
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Price Quote
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Poor
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| Leroy |
04/03/2009 |
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Price Quote
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Poor
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|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
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|
Overall
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Poor
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Comments
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Clay Cooley screwed us out of a corvette we were trying to buy because we were from out of town and they said we were taking up too much of their time. Salesman Lamar called us on two different days and told us to come to Dallas and "get your car" only to call back later and say it was sold to someone else. The General Manager "Tommy" sat on the phone with us for about 30 minutes and said they had done nothing wrong by selling the car to someone else while we were working a deal on it. When we told him this was unethical, he said he was not going to get in a "pissing" MATCH WITH US BECAUSE IT WOULD NOT DO ANY GOOD, THE CAR WAS ALREADY SOLD TO SOMEONE ELSE.This will be reported to the Better Business Bureau, and I hope everyone else that has a problem with them reports them also. This is a very shady company, i am very glad after reading all the other comments on this blog that we did not get mixed up any further with these crooks...
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| John |
03/01/2009 |
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Price Quote
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Poor
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|
Salesperson
|
Poor
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Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
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| John |
02/22/2009 |
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Price Quote
|
Poor
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Salesperson
|
Fair
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|
Inventory
|
Poor
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|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
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| Cameka |
02/13/2009 |
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Price Quote
|
Poor
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Salesperson
|
Poor
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Inventory
|
Poor
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|
Finance
|
Average
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|
Service
|
Fair
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|
Overall
|
Poor
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Comments
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Clay Cooley sold me a car that still to this day has engine problems. When I was purchasing the car the salesmen told me they would fix the car. I tokk the car to the dealership over 7 times and each time they stated they changed the sensor but by the time I made it down the highway the check engine light would come back on. When I wanted to give the car back I was told by a MANAGER that I was stupid for buying a car with high mileage. I am a single mom with three kids. I only bought the car because I was in dier need of transportation. The service guy was the only one who was understanding of why I was so upset of why I had to keep bringing the car to them. The dealership is a scam. I have even noticed them demeaning their employees. The most UNPROFESSIONAL and LIEING company I have ever had to deal with
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| zifjfet |
02/12/2009 |
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Price Quote
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Poor
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Salesperson
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Average
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Inventory
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Fair
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|
Trade-in
|
Average
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|
Finance
|
Good
|
|
Service
|
Average
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|
Overall
|
Average
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| Holly |
02/10/2009 |
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Price Quote
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Poor
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Salesperson
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Poor
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Inventory
|
Fair
|
|
Trade-in
|
Fair
|
|
Finance
|
Good
|
|
Service
|
Poor
|
|
Overall
|
Poor
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Comments
|
clay cooley is a schiester and a thief! the car they sold me is a hazzard to the road, due to the undercarriage it contiuously goes out of alignment, I have had two blow outs, the spare tire they gave me didn't fit, the A/C unit freezes and overflows the passenger side of my car with water, the CV joint is damaged so badly it has to be replaced, the timing belt broke and now the power steering pump went out and the rotors and abs system are shot. And they want to know why my payment is late? $2,650 in mechanics parts and labor- idiots!
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| John |
01/29/2009 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
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Inventory
|
Poor
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|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
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| John |
01/25/2009 |
|
Price Quote
|
Fair
|
|
Salesperson
|
Average
|
|
Inventory
|
Average
|
|
Trade-in
|
Good
|
|
Finance
|
Poor
|
|
Service
|
Average
|
|
Overall
|
Fair
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| John |
01/14/2009 |
|
Price Quote
|
Fair
|
|
Salesperson
|
Average
|
|
Inventory
|
Average
|
|
Trade-in
|
Average
|
|
Finance
|
Fair
|
|
Service
|
Average
|
|
Overall
|
Average
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Comments
|
i just bought a dodge durango. the engine light came on. i changed the battery and the light went off. Two days later the light is on again. i hope i didn't get screwed!
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| Mchael |
01/02/2009 |
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Price Quote
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Poor
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|
Salesperson
|
Poor
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|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
|
|
Comments
|
clay cooley sold me a lemon ass 350z just two days ago and they want me to let them repair all the shit thats wrong with the car fuck that i want out of this fucking deal bitches i dont have poor credit so i dont have to tolerate this bullshit fuck clay cooley rip off big haired broke patrick swayze lookin mutha fucka
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| lisa |
12/12/2008 |
|
Price Quote
|
Fair
|
|
Salesperson
|
Good
|
|
Inventory
|
Excellent
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
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Comments
|
they sold my mom a car. we took it back after 5 months, it was a lemon that leaked in the inside when it rained. and now my 73 year old mom is being sued for 17,000 dollars for a car that they resold....
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| nzknmxagrf |
11/17/2008 |
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Price Quote
|
Average
|
|
Salesperson
|
Average
|
|
Inventory
|
Good
|
|
Trade-in
|
Average
|
|
Finance
|
Fair
|
|
Service
|
Average
|
|
Overall
|
Fair
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| John |
11/10/2008 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Fair
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
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|
Comments
|
Advertised cars that were not available (bait and switch). HIGH pressure tactics. Got upset when I tried to leave. Constantly trying to get me to fill out paperwork, when all I wanted to know was the list price on the car. AVOID THIS DEALER AT ALL COSTS. They will prey on the less intelligent car buyers.
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| maria |
08/25/2008 |
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Price Quote
|
Good
|
|
Salesperson
|
Excellent
|
|
Inventory
|
Good
|
|
Trade-in
|
Average
|
|
Finance
|
Excellent
|
|
Service
|
Excellent
|
|
Overall
|
Excellent
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| John |
08/08/2008 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Good
|
|
Trade-in
|
Fair
|
|
Finance
|
Poor
|
|
Overall
|
Poor
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| Ramon |
08/06/2008 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
|
|
Comments
|
YOU ARE LIERS YOU ARE THIEFS YOU LIE TO HISPANIC PEOPLE FOR THAT YOU HAVE TO PAY ONE DAY
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| John |
07/17/2008 |
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Price Quote
|
Poor
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|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
|
|
Comments
|
you guys suck balls, seriously I don't know how you're still selling cars. you suck
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| Amanda |
06/16/2008 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
|
|
Comments
|
PLease just dont go here!!! THEY WILL F**K YOU any way they can!!!
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| John |
03/21/2008 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Excellent
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Excellent
|
|
Service
|
Poor
|
|
Overall
|
Poor
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| John |
03/03/2008 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Good
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
|
|
Comments
|
I,traded in a vehicle which I owned to put down for som more peace of crap which was financed. And my interest rate was High, And the sales person talk to dam fast, only care about the sell, then, all of a sudden clay Cooley sold my loan to some finance company. What a peace of junk. I stop paying them. Because of the junk ass car.
|
| Jose |
01/19/2008 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
|
|
Comments
|
They suck. Only want to make the sell.
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| John |
08/23/2006 |
|
Price Quote
|
Excellent
|
|
Salesperson
|
Excellent
|
|
Inventory
|
Excellent
|
|
Trade-in
|
Excellent
|
|
Finance
|
Excellent
|
|
Service
|
Excellent
|
|
Overall
|
Excellent
|
| John |
08/23/2006 |
|
Price Quote
|
Excellent
|
|
Salesperson
|
Excellent
|
|
Inventory
|
Excellent
|
|
Trade-in
|
Excellent
|
|
Finance
|
Excellent
|
|
Service
|
Excellent
|
|
Overall
|
Excellent
|
| John |
06/06/2006 |
|
Price Quote
|
Fair
|
|
Salesperson
|
Fair
|
|
Inventory
|
Average
|
|
Trade-in
|
Fair
|
|
Finance
|
Fair
|
|
Service
|
Average
|
|
Overall
|
Poor
|
|
Comments
|
I want to know if your sales person could dress better I feel like i am at a club or the lady's all hookers.
|
| John |
04/16/2006 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Poor
|
|
Finance
|
Poor
|
|
Service
|
Poor
|
|
Overall
|
Poor
|
| Joe |
07/21/2005 |
|
Salesperson
|
Poor
|
|
Inventory
|
Fair
|
|
Finance
|
Average
|
|
Service
|
Fair
|
|
Comments
|
I was scamed into buying a previously wrecked truck and now the dealer refuseses to make it right.
|
| John |
01/22/2005 |
|
Price Quote
|
Poor
|
|
Salesperson
|
Poor
|
|
Inventory
|
Poor
|
|
Trade-in
|
Good
|
|
Finance
|
Fair
|
|
Service
|
Average
|
|
Overall
|
Poor
|