Chrysler Of Paramus
If you are looking to buy a new or used Chrysler, Plymouth car from a Car Dealer
in Paramus New Jersey, look no further.
Chrysler Of Paramus has a wide selection of vehicles and can help you with your
financing needs. Just call the number below to contact Chrysler Of Paramus for
a Free Price Quote on a Chrysler, Plymouth
car, with no obligation to buy. Chrysler Of Paramus is working hard to find
the best possible price for your new car loan or lease. You can also visit
Chrysler Of Paramus’s website to browse their wide selection
of new and used car inventory.
Below, you will also find Dealer Reviews and Ratings for Chrysler Of Paramus.
You can also add your own reviews and ratings about Chrysler Of Paramus to
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| Chrysler Of Paramus Dealer Reviews |
| Kiya |
06/30/2008 |
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Price Quote
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Poor
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Salesperson
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Poor
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Inventory
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Fair
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Trade-in
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Poor
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Finance
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Poor
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Service
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Poor
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Overall
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Poor
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Comments
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On June 10, 2008 I was contacted several times by a woman named Natalie Cruz stating that she worked in the Special Financing section of Chrysler of Paramus and she would be able to help me purchase a vehicle. I was really excited to hear this because I knew my credit was not good and I wanted/needed a new vehicle. I scheduled an appointment with Natalie for 6pm that evening. When I got to the dealership about 45 minutes early Natalie took the information she asked me to bring, which was proof of address, income and employment. She then asked me to wait a moment while a “room” was available. I didn’t hear back from Natalie until about 30 minutes later, only to tell me that I would be speaking to someone else, a woman by the name of Hope Dukes. I then walk into Hope’s “office” only to be subjected to her side conversations on the phone for the next half of an hour. I was privileged to listen to her berate a prior customer, make arrangements on how to swindle another, and bad mouth a co-worker because that co-worker did not tell her that he lied to a customer telling the customer that the car he sold them was fully loaded even though it wasn’t and she wasn’t “hip” to the lie. I was even privileged to listen to the conversation, in the office while I was in it, between Hope and another female co-worker berated a previous customer and even threaten the customer. Still in all, I needed a vehicle so I stayed and told myself to just stay alert. I now knew what kind of dealership I was dealing with.
When Hope finally threw her attention to me it was finally decided they would be giving me $2500 on my trade-in and I would be test driving a Chrysler 300. I test drove the Chrysler 300 and liked it so that night I drove off the lot with the car with an envelope Natalie gave me stating all my paperwork was in it. The same night I looked into the envelope and realized the warranty information was not in it, the vehicle window sticker was not in it, and the trade-in information was WRONG. Hope wrote out that the payoff was $7774.45 and that’s how much the car was worth so basically she lied to me and gave me nothing for my car. Needless to say the next morning I called Hope. I had to leave a message. I called Hope again the next day because there were other things that I needed for the car, for example, there was no owner’s manual and there were cords hanging out the dash board and looped under the passenger seat, down the passenger side door and out to the trunk. I wanted that removed. On Friday, June 13th I walked to the car to go to work only to find out that the passenger side back tire was flat. I went to the trunk to pull out the spare tier only to find there was no spare and the hazard lights did not work. I called Hope when I finally got to work and had to leave yet another voicemail. I told her about the items that were missing and needed fixing as well as asked her if there was a way for me to get a spare key and floor mats. I only received one key and no floor mats on the 10th.
I did not hear back from her until the 16th when she called me to ask me for my credit card number to process my down payment and she AGAIN needed proof of residency. Not once did she acknowledge my messages. I finally asked her about the voicemail messages I left and she said to fax her a list of things that needed to be taken care of along with the proof a residency. I did this in less than an hour. I stated on my fax coversheet all the things I had noticed thus far and that I would call her at 5pm to confirm receipt and discuss. When I called her back she had the audacity to tell me that she received the fax and she just threw the coversheet in the garbage. I told her we could discuss it over the phone, she asked that I fax it again because she was with someone at the moment. I obliged. After not hearing from her the remainder of the day and all of Tuesday, I called her on Wednesday, June 18th. Again I had to leave a
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